Privacy Policy

Our Commitment to Privacy

Bravo Claims is built by a veteran for veterans. We believe in privacy and transparency. This policy explains what information we collect (very little), how we use it, and your rights.

Information We DON'T Collect

We do NOT collect:

• Names, email addresses, or contact information
• Social Security numbers or VA file numbers
• Personal health information
• Location data beyond general geographic region
• Account credentials (we don't have accounts)

Information We DO Collect

We collect minimal, anonymous data to keep the site running:

1. Analytics Data (via Google Analytics)

• Pages you visit
• Time spent on the site
• Browser type and device type
• General geographic region (city/state level)
• Referral source (how you found us)

This helps us understand which tools are most useful and how to improve the site. All analytics data is anonymized and aggregated.

2. AI Chat Queries

When you use the VA Coach AI tool, your questions are sent to our AI provider (OpenAI) to generate responses. We do NOT store your chat history or link it to your identity. Each session is independent and anonymous.

3. Local Storage (Browser Only)

Some features use your browser's local storage to save data on YOUR device only:

• Saved diagnostic codes
• Calculator inputs
• Daily AI message count

This data never leaves your device. We cannot see it. You can clear it anytime by clearing your browser data.

Cookies

We use minimal cookies for:

• Google Analytics tracking (anonymous)
• Session management for AI chat

You can disable cookies in your browser settings. The site will still work, but analytics won't track your visit.

Third-Party Services

We use these third-party services:

• Cloudflare: Hosts our website and provides security
• Google Analytics: Provides anonymous usage statistics
• OpenAI: Powers the AI chat feature
• Stripe: Processes donations (handles payment data securely)

Each service has its own privacy policy. We chose services that respect user privacy.

How We Use Your Information

The limited data we collect is used to:

• Improve the tools and user experience
• Monitor site performance and uptime
• Prevent abuse of the AI chat feature
• Understand which features are most valuable

We do NOT:

• Sell your data
• Share it with advertisers
• Use it for marketing
• Link it to your identity

Data Security

We take reasonable precautions to protect data:

• HTTPS encryption for all connections
• Secure hosting with Cloudflare
• No storage of sensitive personal information
• Regular security updates

Your Rights

Since we don't collect personal information, there's nothing to request or delete. You can:

• Clear your browser's local storage anytime
• Opt out of Google Analytics with browser extensions
• Use the site without creating any account

Children's Privacy

Bravo Claims is designed for veterans and their families. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy as the site evolves. Changes will be posted on this page with an updated "Last Updated" date.

Contact

Questions about privacy? Contact us at bravoclaims.com/contact.

Last Updated: January 2025